Terms of Business

Postage and Packing

Orders over £100:	Carriage FREE to UK mainland
Orders £50 to £100:	Carriage £3.50 to UK mainland
Orders up to £49:	Carriage £3.50 to UK mainland

All Other Destinations

Please telephone or email us for a quotation.

Payment

You can pay for goods using any of these popular payment debit and credit cards.


Our online shopping system is totally secure (see below), but if you would prefer to place your order over the telephone, please contact us during the opening hours as stated on our home page. Please telephone 01723 859545 and have your card ready - we accept most major credit cards. If you prefer you can click here to fill in a form to print out and post your order details to us.

Security

This site uses the industry standard encryption system "SSL" to ensure the security of sensitive data transmitted across the internet.

Delivery

We do our best to despatch your order within 24 hours of receipt (except for weekends and Bank Holidays). It is inevitable that there will sometimes be items out of stock, in such circumstances we will notify you of a delay in despatch.

Receipt of Goods

If you have not received your order or notification of delay within 14 days of placing your order, please contact us for information. We shall ensure that all goods are examined and checked for quality prior to despatch. We shall also ensure that goods are suitably packaged for transit.

When you receive your order you must ensure that it is checked for damage prior to signing for delivery. If goods are damaged please sign "damaged". If you are unable to check the goods immediately on receipt you must sign the delivery note as "unchecked".

If there is an error with your order or goods are damaged please contact us within 3 days of receipt . We reserve the right not to refund the postage cost if these procedures are not followed.

Returns

If you wish to return a product please contact us first. Goods must be returned to us in perfect condition with the original packaging so the item can be resold,you must return goods within 7 days of receipt. We will refund the cost of the goods only ( not postage and packaging ). Please send a copy of your invoice and a covering letter with the goods to the address shown on the homepage.

Terms and Conditions

• All items are subject to availability
• VAT is included in all prices at the current rate of 17.5%. This is subject to change in legislation.
• We reserve the right to alter specifications.
• All goods remain the property of Snainton Woodworking Supplies until they are paid for in full.
• Our product descriptions are to be used as a guide only. It is your responsibility for the goods being suitable for the purpose for which they are required. Always follow the manufacturer's instructions which come with your order.
• We cannot be held responsible for any consequential losses incurred by customers.